Privacy Policy | jilibet178 Official Casino Platform Philippines

Last Updated: 2026-08-22

Privacy at a Glance

What we collect: Account details, identity verification, payment info, and technical device data.
Why we collect it: To manage your account, process payouts, prevent fraud, and comply with PH laws.
Who sees it: Our internal team and essential service partners (payments, KYC). We NEVER sell your data.
Retention: Data is kept for the life of your account and the legal period required by PH regulations.
Control: You can request access, correction, or deletion via our support channels.

1. Introduction and Scope

This Privacy Policy explains how jilibet178 collects, uses, and protects your personal information when you use our platform. This policy applies exclusively to users located in the Philippines.

Our policy covers all interactions within our official website and app. It does not extend to third-party websites, external payment gateways, or other platforms you may visit after leaving our site. We encourage you to review the privacy policies of any external service you interact with.

2. Personal Information We Collect

To provide a secure gaming environment, we collect information grouped into the following categories:

Account & Identity

Username, email, and date of birth to establish your account and verify age requirements.

Verification Documents

Government-issued IDs and proof of address required for KYC (Know Your Customer) processes.

Payment Data

Transaction history and payment method details necessary to process deposits and withdrawals.

Gaming Activity

Records of bets placed, game preferences, and transaction logs to monitor fair play.

Technical Data

IP address, browser type, device ID, and operating system to ensure site security and optimization.

Communication Records

Logs of your interactions with our support team to resolve queries and improve service.

3. How We Collect Data

We gather information through three primary channels:

Directly from You: Information provided during registration, deposit processes, or when contacting support.
Automatically: Technical data collected via cookies and server logs as you navigate the platform.
Partner Providers: Data from our payment processors and identity verification services to confirm the validity of transactions and identities.

4. Why We Use Data

Your data is processed for the following specific purposes:

Account Management: Creating and maintaining your user profile.
Financial Transactions: Processing deposits and withdrawals accurately.
Security & Compliance: Verifying age and identity to prevent underage gambling, fraud, and multi-accounting.
Service Optimization: Personalizing the user experience and improving site performance.
Legal Obligations: Fulfilling requirements applicable to gambling operators in the Philippines.
Marketing: Sending promotions only if you have provided explicit consent.

5. When We Share Data

We do not sell your personal information. We only share data with the following parties:

Service Providers: Trusted partners who handle payment processing, identity verification, and technical infrastructure.
Legal Authorities: When required by law to comply with a judicial proceeding, government request, or regulatory investigation.

6. How We Protect Data

We employ robust technical and organizational measures to safeguard your information:

Encryption: Data transmitted between your device and our servers is encrypted.
Access Control: Internal access to personal data is restricted to authorized personnel only.
Isolation: Sensitive payment information is isolated from general account data.
Monitoring: Continuous monitoring for unauthorized access or suspicious patterns.

7. Cookies and Tracking

We use cookies to enhance your experience and maintain session security. For a detailed explanation of the types of cookies we use and how you can manage them, please visit our Cookie Policy.

8. Your Rights

You maintain several rights regarding your personal data:

Access and Correction

You may request a copy of the data we hold about you or request corrections to inaccurate information.

Deletion and Portability

You may request the deletion of your account and associated data, or request that your data be transferred to another service.

Objection and Consent

You can object to specific processing activities or withdraw your consent for marketing communications at any time.

Note: Even after an account is closed, we are legally required to retain certain transaction and identity data to comply with gambling and anti-money laundering regulations.

To exercise these rights, please contact our support team via the channels available on this site.

9. How Long We Retain Data

We retain your personal data for as long as your account remains active. Following account closure, we retain information only for the timeframe required by applicable law in the Philippines for regulatory, tax, and legal purposes.

10. Age Limits

Our services are strictly restricted to individuals aged 18 years and older. If we discover that an account has been created by a minor, the account will be terminated immediately and any remaining funds will be handled according to our internal safety protocols.

Parents or guardians who believe a minor is using our platform should report the account immediately via our support page.

11. Cross-Border Transfers

To maintain a high-performance platform, some of our technical and payment providers operate outside the Philippines. In such cases, we ensure that appropriate safeguards are in place to protect your data during these transfers.

12. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. All updates will be published on this page. We encourage you to check the "Last Updated" date at the top of this page periodically to stay informed.

13. Contact Us

If you have any questions or concerns regarding your privacy or the way your data is handled, please reach out to us through our Support Page.

Commitment to Privacy

jilibet178 is dedicated to maintaining the highest standards of data integrity. We believe that transparency is the foundation of trust between our platform and our players.